---
title: Bonus Talep Geçmişi
title_en: Bonus Request History
order: 90
product: back-office
section_tr: Raporlama ve Analitik
section_en: Reporting and Analytics
---
# Bonus Request History

Source route: `/reports/report-by-bonus-request-history`

Use this report to retrospectively track player bonus requests and audit bonus operations.

## Purpose

- View per-player bonus request history
- Analyze request volume for a specific bonus name
- Verify request status (approved, rejected, pending)
- Review operator notes and customer service history

## Steps

1. Open **Reports > Bonus Request History**.
2. Apply filters: date range, player ID, username, bonus name.
3. Review status and note for each request.
4. Click Player ID to navigate to the player profile if needed.
5. Export for bonus audit.

## Table Columns

| Column | Description |
|---|---|
| Created At | Request creation date |
| Player ID | Player number |
| Username | Player username |
| Bonus Name | Name of the requested bonus |
| Note | Operator note |
| Status | Request status (Approved / Rejected / Pending) |

## Filters

- **Date Range** — by request date
- **Player ID** — by specific player
- **Username** — by username
- **Bonus Name** — by specific bonus name

## Export

- **CSV/XLS** — for bonus audit and compliance
- **PDF** — for management reporting

## Troubleshooting

- **Request not showing**: widen date range or clear bonus name filter.
- **Status mismatch**: check Promotions > Bonus Requests section.
- **Note missing**: operator note may not have been entered.