---
title: E-posta Şablonu Yönetimi
title_en: Email Template Management
order: 20
product: back-office
section_tr: Sistem Yapılandırması
section_en: System Configuration
cardImage: /img/bo/system-configuration/8-1-2/ejbejjkcd1wr65iw-image-cfbebe18.webp
---
# Email Template Management

Use this module to create and maintain transactional/system email templates.

## Interface Reference

![Email Template Management](/img/bo/system-configuration/8-1-2/ejbejjkcd1wr65iw-image-cfbebe18.webp)

## Purpose

- Standardize outgoing communication.
- Keep messaging consistent across flows.
- Control template quality and localization.

## Template Lifecycle

1. Draft template.
2. Add variables/placeholders.
3. Preview and test send.
4. Approve and publish.
5. Track and revise when needed.

## Field Notes

- **Subject**: keep short and action-oriented.
- **Body**: use approved tone and placeholders only.
- **Language**: maintain EN/TR parity where required.
- **Status**: draft vs active must be explicit.

## Validation Checklist

- Placeholders render correctly.
- Links route to expected environment.
- No hardcoded personal or environment-specific data.

## Troubleshooting

- **Broken variables**: verify placeholder syntax.
- **Wrong language output**: check template-language mapping.
- **No email delivered**: confirm provider status and event trigger.

## Best Practice

Keep a small set of reusable templates and avoid one-off duplicates.